Lis Harris did for Chabad in the 80's what Sue Fishkoff has done in the early 21st century. Also excellent for information about the group, but with the typical anti-Orthodox slant (feminism, etc.). My feeling was that she didn't get much out of the whole experience, except perhaps a best-seller. Pity.
Interesting:
Very interesting to see how the author views the home of a Chasidic family. Though I personally know Chassidim, not everything thing here is fact, rather opinnion. However, it is still quite interesting to read.
A definite read:
Whether or not you already know about the ultra-Orthodox world, this book gives you a good look inside. There are parts that are inspiring. I didn't really like the part "rebels" part. I think it was too brief to be of use to anybody.
Not for everyone:
This book might be a fun and interesting read for the general buyer, but if you truly want to learn about what Hasidic life is like, it won't help you much. The author is not an Orthodox Jew, and the finished book just doesn't have much insight into the reality of the life. I do give it credit for including lots of extra basic information to educate the non-Jewish reader.